Privacy policy
Last updated: [2525/9/25]
This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our store. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information when you use our website:
Name, billing address, shipping address, and contact details (email, phone number).
Payment information (processed securely via our payment providers, we do not store full credit card details).
Order history and transaction details.
Account information if you register (username, password).
Technical data such as your IP address, browser type, device information, and cookies.
2. How We Use Your Information
We use your personal information to:
Process and fulfill your orders, including shipping and payment.
Provide customer support and respond to inquiries.
Send important service and order-related updates.
Improve our store, services, and user experience.
Comply with legal obligations and prevent fraud.
If you consent, send you promotional emails and newsletters (you can unsubscribe anytime).
3. Sharing of Information
We respect your privacy and do not sell or rent your information. However, we may share your data with trusted third parties, including:
Shipping carriers (e.g., DHL, FedEx, UPS, local postal services).
Payment processors (e.g., PayPal, Stripe, Shopify Payments).
Service providers who help us operate the store (IT support, analytics, marketing tools).
Authorities if required by law, fraud prevention, or legal compliance.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Enable core website functionality (shopping cart, checkout).
Analyze traffic and improve user experience.
Remember your preferences and settings.
Provide personalized product recommendations and marketing.
You may manage cookies through your browser settings, but please note that disabling cookies may affect site functionality.
5. Data Retention
We keep your personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
6. International Data Transfers
As we serve global customers, your information may be transferred to servers outside your country of residence. We ensure such transfers comply with applicable data protection laws.
7. Data Security
We implement industry-standard security measures to protect your personal data, including SSL encryption and PCI-DSS compliant payment processing. However, no online transmission can be guaranteed 100% secure.
8. Your Rights
Depending on your location, you may have the right to:
Access, correct, or delete your personal information.
Withdraw consent for marketing communications.
Request data portability (where applicable).
File a complaint with your local data protection authority.
To exercise these rights, please contact us.
9. Children’s Privacy
Our website is not directed to children under the age of 13 (or the minimum legal age in your country). We do not knowingly collect personal data from children. If we learn that we have collected such information, we will delete it immediately.
10. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
Email: otavault.com@gmail.com
Company: [OTAVAULT]