Privacy Policy

Your privacy matters to us.

At OTAVAULT, we only collect the information we need to run the store, fulfill your order, provide support, and protect our customers and site from fraud or abuse.

What we collect

• Your name
• Billing and shipping address
• Email address
• Phone number
• Payment-related details handled securely by third-party providers
• IP address
• Browser and device information
• Order history and customer service history

How we use it

• To process and ship your order
• To send order confirmations, shipping updates, and support replies
• To detect fraud and reduce risk
• To improve our website, products, and customer experience
• To run analytics or marketing where allowed

What we do not do

We do not sell your personal information.

Who we may share it with

We may share limited information with trusted service providers that help us run the business, including payment processors, shipping carriers, ecommerce apps, analytics tools, fraud prevention tools, and advertising partners. These providers only get the information needed to do their job.

Your rights

Depending on where you live, you may have rights to request access to your personal data, ask for corrections, request deletion, or limit certain uses of your information.

If you want to make a privacy-related request, please contact us using the support details listed on our store.

Using our site

By using our site, you agree to the collection and use of information described in this policy.