Shipping Policy
We ship to many destinations worldwide and do our best to get every order packed carefully and out the door as quickly as possible.
Shipping rates and delivery estimates are shown at checkout based on your location and the items in your cart.
Processing time
Most in-stock orders are processed within 2 to 7 business days.
Processing may take longer during product drops, preorder periods, restocks, holidays, or busy sale windows.
If an item is listed as preorder or made-to-order, fulfillment may take longer than our normal processing window.
Where we ship
We ship to many international destinations. Availability may vary depending on shipping carrier coverage, destination rules, and local restrictions.
Delivery timing
Shipping transit times depend on the destination, shipping method, customs processing, and local carrier performance. Delivery estimates are not guaranteed.
For international orders, customers are responsible for any customs duties, import taxes, VAT, or local handling fees unless we clearly state otherwise on the site.
Tracking
If tracking is available for your order, you will receive tracking details once your package has shipped.
If tracking shows delivered but you cannot find the package, please check around the delivery area, ask household members or building staff, and contact the shipping carrier directly before reaching out to us.
Need help with shipping?
If you run into a shipping issue, contact us and include your order number plus the details of the problem. We will do our best to help.