Privacy policy

Privacy Policy
Your privacy matters to us.
At OTAVAULT, we only collect the information we need to run our store, fulfill your order, help with support, and protect our site and customers from fraud.
This may include:
  • your name
  • billing and shipping address
  • email address
  • phone number
  • payment-related details handled securely by third-party payment providers
  • IP address
  • browser and device information
  • order history and customer service history
We use this information to:
  • process and ship your order
  • send order confirmations, delivery updates, and support replies
  • detect fraud and reduce risk
  • improve our website, products, and customer experience
  • run analytics or marketing where allowed
We do not sell your personal information.
We may share limited information with trusted third-party services that help us run the business, including:
  • payment processors
  • shipping carriers
  • ecommerce platform and app providers
  • analytics providers
  • fraud prevention tools
  • advertising or remarketing partners
These providers only get the information they need to do their job.
Depending on where you live, you may have rights to request access to your personal data, ask for corrections, request deletion, or limit certain uses of your information.
If you want to make a privacy request, contact us using the support details listed on our store.
By using our site, you agree to the collection and use of information described in this policy.